⭐ Return Policy
As this product is a service-based accommodation booking, we do not accept physical returns. Once a booking is confirmed, the villa is reserved exclusively for you for the selected dates.
⭐ Refund Policy
To ensure smooth operations and fair scheduling, our refund policy is as follows:
Cancellation by Customer
More than 14 days before check-in:
Full refund.
7–14 days before check-in:
50% refund.
Less than 7 days before check-in:
No refund, as the dates are blocked and prepared for your stay.
Changes to Booking Dates
Date changes are allowed one time only, subject to availability.
Requests must be made at least 10 days before check-in.
No-Show Policy
Cancellation by Host
In the rare event we need to cancel due to operational or safety reasons, guests will receive: